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Microsoft® Office Outlook® 2010: Level 2 Course Description

Associated Certification: Microsoft® Certified Applications Specialist: Using Microsoft® Office Outlook® 2010

Course Description: This is the intermediate level Microsoft® Office Outlook® 2010 course. If you have been using Microsoft® Office Outlook® 2010 as a communications tool, then you know how to send a mail message; schedule appointments and meetings; and create contacts, tasks, and notes. This course is the second in a series of three Microsoft® Office Outlook® 2010 courses. In this course, you will customize your Outlook environment, Calendar, mail, folders, and also track, share, assign, and quickly locate various Outlook items.

Course Length: 1.0 day

Course Objective: You will customize your environment, Calendar, and mail messages to meet your specific needs as well as track, share, assign, and quickly locate various Outlook items.

Target Student: This course is designed for experienced Outlook users who need to customize their environment, Calendar, and email messages to meet their specific requirements and who wish to track, share, assign, and locate various Outlook items.

Prerequisites: Before taking this course, students are required to take the following course or possess equivalent knowledge of Microsoft Office Outlook 2010: Level 1.

Performance-Based Objectives: Upon successful completion of this course, students will be able to:

  • Customize the Calendar by setting various Calendar options.
  • Customize message options.
  • Track work activities using the Journal.
  • Assign and track tasks.
  • Share folder information.
  • Customize the Outlook environment.
  • Locate Outlook items.
  • Work with public folders.